As the admin for your company, you can send us questions, setup requests and issues through the eQuest Help Center.
Submitting a request
- Go to help.equest.com and click Submit a Request at the top of any page.
- The Client/Admin form opens. If you're contacting us as something else (a job board, ATS or CRM vendor, or dashboard subscriber), pick it from the "Not a client or admin?" line above the form.
- Fill in your contact details and choose an inquiry type. More fields appear based on the type you pick. Fill in everything that applies.
- Add any attachments, like screenshots or files, then click Submit.
You can also email support@equest.com, or api-support@equest.com for API questions. Both create a request the same way.
After you submit
You'll get an email confirming your request, with a link to it. To add details or answer our questions, just reply to that email.
Checking on your requests
Sign in to help.equest.com and click your name, then My Requests, to see all your requests and their replies in one place.
Requests from before the move
Requests created on our old support site (support.equest.com) can still be viewed. Click Looking for an older ticket? at the top of help.equest.com and enter the ticket key from your original email.